A mortgage payoff statement details the total amount needed to fully pay off a loan as of a specific date. How do I request a Payoff Statement?Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process. How do I request a payoff? You may obtain and instant payoff through the "Documents" tab and "Payoff Statement". Do you need a loan payoff request form? This form is furnished to give you a statement of actual settlement costs. To request a subordination, submit the Subordination Request Form along with all checklist items. Beware of statements such as "No cost to you". It's vital that title and escrow professionals find out the exact amount owed at the closing.