Use your USAO case number and payment information to complete the form. Q: I represent a title company and need the payoff amount for a debtor.The subordination request process can take up to 20-30 days to fully complete. Payoff Request Form. You may need to fill out a form, sign into an online system, or call a customer service line. (B) A request for a payoff statement is not timely unless the trustee receives the request at least 10 business days before the trustee's sale. Customer: I received a payoff letter from Citibank, So, I stop paying the credit card. Call (800) 999-6227 to request a 30-day payoff statement. Utah High Education Assistance Authority (UHEAA). Follow these steps to pay off a credit card balance or an auto, RV, signature or short-term mortgage loan.