The owner shall be entitled to receive from the holder of the obligation a written statement setting forth the total amount to be paid as of a particular date. The payoff amount isn't just your outstanding balance; it also encompasses any interest you owe and potential fees your lender might charge.A payoff letter shows the remaining balance on your mortgage, including fees, interest, etc. Learn more about what a payoff quote is and how to request one. Use our free Virginia promissory note template to complete a loan note in Virginia. Create legally binding agreements in minutes with PandaDoc. You can request a payoff statement online 24 hours a day, seven days a week. To request a statement from Freedom Mortgage, log in to your account or mobile app. The mortgage discharge or lien release is recorded. If you are looking to make your final payment, please complete and submit this form to get your loan balance and payoff information.