A payoff letter shows the remaining balance on your mortgage, including fees, interest, etc. Learn more about what a payoff quote is and how to request one.Do you need a loan payoff request form? Under the Loan Information section, you will find a payoff request option that will take you to our payoff request form. To request a payoff quote, please complete the payoff quote form. This form is intended for 3rd parties acting on behalf of Mr. Cooper customers. You can request a payoff statement online 24 hours a day, seven days a week. To request a statement from Freedom Mortgage, log in to your account or mobile app. Fill out the form below to request a loan payoff letter. A mortgage payoff letter will tell you that magic number.