Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process. A payoff letter shows the remaining balance on your mortgage, including fees, interest, etc.Learn more about what a payoff quote is and how to request one. Do you need a loan payoff request form? A mortgage payoff letter will tell you that magic number. Find out how to request a mortgage payoff balance and get the details regarding sending in your final payment. To request a payoff quote, please complete the payoff quote form. This form is intended for 3rd parties acting on behalf of Mr. Cooper customers. The owner shall be entitled to receive from the holder of the obligation a written statement setting forth the total amount to be paid as of a particular date. Find out how to request a mortgage payoff balance and get the details regarding sending in your final payment.