Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process. By including a per diem amount in the letter, the parties will not have to execute another payoff letter if the termination date.You may have to fill out a form or send a formal letter to your lender requesting the payoff statement. To get a payoff letter, ask your mortgage lender for an official payoff statement and let them know what the projected closing date is. It typically details the principal balance, interest due as of that date, per diem, any late fees, etc. Please accept this as my authorization to issue a payoff statement to. Through an effective date of . The release is what removes the lien, which in your case isn't there. The owner shall be entitled to receive from the holder of the obligation a written statement setting forth the total amount to be paid as of a particular date. The statement includes information and formulas to calculate on a per diem basis the payoff amount after the date it is issued.