A payoff agreement is an informal contract in which a creditor agrees to accept the balance of a debt owed as full payment. This form is furnished to give you a statement of actual settlement costs.To request a payoff quote, please complete the payoff quote form. This form is intended for 3rd parties acting on behalf of Mr. Cooper customers. If you presently have a mortgage on your property, we will obtain a written "payoff demand" letter from your lender. Also, most people who take out a loan to buy a residential property in Virginia sign a promissory note and a deed of trust, which is like a mortgage.