A payoff letter shows the remaining balance on your mortgage, including fees, interest, etc. Learn more about what a payoff quote is and how to request one.Create a Loan Payoff Letter online and download it as a PDF or Word document. Customize and print a blank Loan Payoff Letter for free. Do you need a loan payoff request form? Loan estimate and closing disclosure forms and samples. Download English and Spanish versions of TRID model and sample forms for different loan types. Fill out the form below to request a loan payoff letter. If you have any questions, please contact Loan Customer Service at 1-800-677-6272 option 5, option 2. Fill out the form below to request a loan payoff letter.