A payoff request can be created and mailed for free. How long does it take to obtain a payoff?The first step is to get in touch with your lender or loan servicer. You can find their contact information on your monthly statements. The amount you enter in the Loan Payoff field must equal your total loan payoff amount. A 10day payoff refers to the time it takes for your new lender to pay off your old loans during a refinance. A payoff letter provides instructions on how to pay off a loan with a lump sum before the loan term ends. Learn how payoff letters work. Company Name, First Name, Last Name, Email Address and Phone Number are all required fields. 174 votes, 191 comments.