Demand Letter Templates (22) – with Samples. Do you need a loan payoff request form?"Loan" means a sum of money lent at interest or for a fee or other charge and includes both open-end and closed-end loan transactions. Read this to understand debt collection practices and your rights when dealing with debt collectors. You should definitely keep the letter telling you that your loan was paid off in full. We'd also want you to keep at least the most current loan statement. Learn how the Washington foreclosure process works, including preforeclosure steps, foreclosure procedures, and homeowner rights. To request a payoff quote, please complete the payoff quote form. This form is intended for 3rd parties acting on behalf of Mr. Cooper customers. Your account number is provided with the loan details in the welcome letter that you receive in the mail after your new loan is funded.