In order to process your homeowner mortgage servicing request, you must submit the following: Mortgage Servicing Request Form, Mortgage Servicing Fee. The mortgage payoff calculator helps you find out.How can I request a payoff statement? Contact your servicing bank (where you make your monthly mortgage payments) and request a payoff statement. Early Payoff Calculator. Corporate Headquarters. 19-01 Route 208 North Fair Lawn, NJ 07410. Our Customer Care team is available 24 hours a day, every day except Christmas and Thanksgiving. Call us at 800-522-4100. Requestor will complete Section 1 and Section 2.