The first step is to get in touch with your lender or loan servicer. You can find their contact information on your monthly statements.Make a payment on your auto loan, sign up for eStatements, set up recurring payments and more. Early Payoff Calculator. At Provident, banking revolves around you. Our digital banking technology is fast, secure, and, best yet, convenient. Get Your Mortgage Preapproval Letter. Complete the form and a member from our Customer Care Team will reach out to you. If you need immediate assistance, see our other options below. Homeownership Initiative?