Wayne Bank Mobile AppWayne BankFREE In Google Play. View. The first step is to get in touch with your lender or loan servicer.You can find their contact information on your monthly statements. A payoff letter provides instructions on how to pay off a loan with a lump sum before the loan term ends. Learn how payoff letters work. Use this calculator to see what it will take to pay off your credit card balance, and what you can change to meet your repayment goals. A 10day payoff refers to the time it takes for your new lender to pay off your old loans during a refinance. Creating a payoff letter is essential to any loan or mortgage repayment process. Our free templates and this guide can help you get started. To register: Log on to Wayne Bank's Online Banking and sign up for eStatements.