The Retirement Online application guides you through the process with integrated videos, on-screen examples and links to important information. Form NC-4P Withholding Certificate for Pension or Annuity Payments.This is a secure facility. Customers needing assistance with their unemployment insurance claim should contact us via phone at 888-737-0259. PURPOSE. Form NC-4P is for North. Carolina residents who are recipients of income from pensions, annuities, and certain other deferred compensation plans. 1. Gather required documents such as your proof of birth. For senior citizens, there are a variety of tax deductions that you may be able to claim on both your North Carolina and Federal Tax Filings. TSERS is as a defined benefit plan and the benefit you receive at retirement is based on a formula. Below is information for both Teachers' and State Employees' Retirement System (TSERS) members and UNC Optional Retirement Program (ORP) participants.