Under the terms of the settlement, a “tour” is when a buyer who is working with an agent enters a home that is for sale or directs their agent to enter the home on their behalf. This includes when the buyer's agent provides a live, virtual tour to a buyer not physically present.
A tour operator agreement is a contract between a tour agency and a tour operator sets the terms and conditions of their business relationship. The contract includes details about what services will be provided, when, and what the compensation rate will be.
Zillow's Touring Agreement is an optional, non-exclusive agreement between the potential buyer and agent. It creates the opportunity to have a conversation about your services early on, strengthening your relationship.
We recommend tipping the equivalent of $10USD to $12USD per person per day for your Tour Director and the equivalent of $3USD per person per day for your driver(s). If applicable, we also recommend the equivalent of $2USD per local guide.