File your claim via fax or mail. Consider filing online for faster claims payment!Simply select "File Online" below and follow the instructions. Please provide a date and complete description of your accident. To file your claim via fax or mail, simply download the appropriate forms below, and send to us with all necessary supporting documentation. Thank you for trusting Aflac with your Initial Disability needs. ➢ If you are interested in uploading documentation on an existing claim, register using aflac. These services must be provided to inpatients under a doctor's direction. The doctor must be knowledgeable and experienced in rehabilitative medicine. Application forms are available on this website or in the office (Suite 316-A, 355 W. Main Street, Malone).