File your claim via fax or mail. Consider filing online for faster claims payment!Please date and sign all required forms where indicated. Forms: Wellness Claim Form. To file your claim via fax or mail, simply download the appropriate forms below, and send to us with all necessary supporting documentation. Have your doctor complete Section B: Physician's Statement. File your claim with Aflac SmartClaim®: 1. Access Aflac SmartClaim from MyAflac or the MyAflac Mobile app. 2. Failure to complete all sections may result in a delay in processing this claim. Accident insurance can ensure you don't have to pay out-of-pocket expenses in case you suffer an injury.