File your claim via fax or mail. Consider filing online for faster claims payment!Simply select "File Online" below and follow the instructions. Please provide a date and complete description of your accident. To file your claim via fax or mail, simply download the appropriate forms below, and send to us with all necessary supporting documentation. File your claim with Aflac SmartClaim®: 1. Access Aflac SmartClaim from MyAflac or the MyAflac Mobile app. 2. Request a claim form or file a claim at the Clerk of the Board's Office, we cannot comment as to whether or not your claim is proper or valid. The HCV RNA Test is a follow-up test for patients who have a positive HCV Antibody Test to confirm active infection and monitor viral load. You are responsible for ensuring there is a sufficient Available Balance in the account being debited on the date of the transfer.