File your claim via fax or mail. Consider filing online for faster claims payment!Simply select "File Online" below and follow the instructions. Please provide a date and complete description of your accident. Aflac provides supplemental insurance to help pay out-of-pocket expenses your major medical insurance doesn't cover. Get started with a quote today! Have your doctor complete Section B: Physician's Statement. File your claim with Aflac SmartClaim®: 1. Access Aflac SmartClaim from MyAflac or the MyAflac Mobile app. 2. In this article, we address the challenges of doctors not completing disability claim forms and provide guidance on navigating this situation effectively.