Can't collect your passport in person? Learn how to draft a letter of authorization, allowing someone else to pick it up for you.Passport Appointment Hours. Monday,Wednesday-Friday. The applicant's original passport needs to be available when collecting the permit as the VFS representative will endorse the permit inside the passport if. Complete Form DS-11 here using the US Department of State passport application wizard. Fill Out An Application. Passport Application Form DS-11. How do I fill this out? Complete Form DS-11 here using the US Department of State passport application wizard. Below you will find information about the services we offer online, and in-person at our Oakland and Tri-Valley office locations.