The Letter of Authorization (LOA) must meet the following requirements or will be deemed invalid. : (1) Must be notarized.If your EBT card was lost or damaged, know that you can call the toll-free EBT customer service help desk at 1-866-281-2448. The Online Verification Update (OVU) packet allows parents to review and update phone numbers, emergency contacts, and health information. You do not need to spend your personal funds on the person's behalf. You may be paid from the person's money if the court has ordered it. 3. 1. Complete the form in its entirety. Please see our published FAQs for details. Name and signature with date. Btw, you can just fill in the withdrawal slip, a cheque, or go for online means to withdraw money.