Can't collect your passport in person? Learn how to draft a letter of authorization, allowing someone else to pick it up for you.Passport Appointment Hours. Monday-Friday. Hi, I am planning to ask my relative to pick up the stamped passport for me. The applicant's original passport needs to be available when collecting the permit as the VFS representative will endorse the permit inside the passport if. Below you will find information about the services we offer and addresses to our Oakland and Tri-Valley office locations. The applicant must complete, sign, and date Section II of a Pick-up Authorization form prior to pick-up from one of SIA's four locations. You may request an appointment online for the following services. If our online tools do not provide the help you need, please call the USCIS Contact Center. A photocopy is not acceptable.