An active email address is required to complete the application. Upon successful completion of the ADR application, you will receive a confirmation email.If you need help filling it out, your caseworker will help you. I received a letter with my name and address from a collections company saying their trying to collect a debt I owe to a telecommunications company. Overpayments. To receive important letters about overpayment recovery waivers, please ensure your mailing address is updated in your IDES account. Forms should be downloaded to your computer before filling in the fields. Complete the contact form page and attach a file for ONE of the following proofs of payment for each payment. Under the direction of the Director or Deputy Director, assists with the efficient management of Home.