Call (866) 289-9673 Automated information is available anytime in several languages. For legal assistance call 800-776-5746 or fill out our Short Term Assistance Request Form.We will contact you in 2-3 days. Edu to authorize a travel advance. Intended for patients without active symptoms of COVID-19 who require a COVID-19 recovery letter for employment, travel, or other concerns. We're sorry about your baggage—we're here to help. Please submit a report online to skip the line and get a claim started. Quote: What kind of documentation of my test result or documentation of recovery do I need to present? If planning travel out of the country, check for U.S. Department of State travel advisories.