If someone owes you money and you haven't had any success getting this person or company to pay you can start a court case. Use this letter to ask a customer to pay the money that they owe you.Put your business letterhead at the top of the letter. What do you include in a debt collection letter? Get your free demand letter for payment template easily customize, download, and print to handle disputes professionally and efficiently. The last letter we received from orange stated that the outstanding amount was £129.34, for some reason my sister assumed £185.83 was correct. Access the forms and information you need to file or respond to a small claims case. Download letters like your eligibility or award letter for certain benefits. It is really just a 'standard letter' that they send out. Court action can only be taken during the 'limitation period'.