This Court has jurisdiction to hear this custody case because (check one):. This basic packet for child custody is designed for non-emergency custody or visitation claims that involve the child(ren)'s mother and father.Child Custody Pro Se Packet PDF, 904 KB. These files may not be suitable for users of assistive technology. If you are having trouble accessing these files, Can I file my custody case in North Carolina? Step 1: File the custody complaint (petition) in court. In North Carolina, the law gives judges in the district courts the right to decide who has custody of minor children. The NC Custody Form is a legal document used in North Carolina for parents to establish custody arrangements for their children. You must open a case with your local family court to ask for custody. Step 1: Filing Your Response and Request with the Court.