Documents to Serve with a Custody and Support Summons and Petition. You must make an appointment online or obtain a ticket from Reception to file in person.Next Steps: Filing these forms is the first step only. There are several methods parents (and non-parents) may use to obtain custody and visitation orders. The method used depends on several factors. View the Child Custody Instruction Packet to learn more about starting a custody case, the custody process and who can file for custody. Sign child in and out of care daily using your first initial and last name OR full signature. Please click on a topic below for answers to frequently asked questions. If your questions are not answered, contact us at 916.874. Our Sacramento family law attorney helps step-parents and grandparents gain custody and visitation in Sacramento California.