Court Collections Unit. Phone Hours, am - pm.If you owe money to a California court and don't pay, it becomes courtordered debt. Courts may send us your debt for collection. This program will help you write a letter that formally requests the money you are owed. This is called a Demand Letter. Effective immediately, for Civil, Family, and Probate eFilings, the upcoming hearing date must be included in the filing description box. You have 30 days to respond to a debt lawsuit in California. We help low-income consumers with unlawful debt collection, predatory lending, and credit reporting. Protecting the rights of low-income consumers.