Here's the Massachusetts employee handbook requirements, which include the required and optional policies. An employee handbook is a vital resource that articulates your policies, processes, and other general information about your coffee business.Use this template to help establish restaurant employee rules and guidelines and build a custom restaurant employee handbook. Learn how to create a restaurant employee handbook that improves worker satisfaction, drives efficiency, and boosts the dining experience. Return of Equipment: Employees are responsible for returning all CAFE ma- terials at the end of his or her employment. This includes: cell phones, keys,. The Massachusetts Employee Handbook form is a comprehensive document that provides employees with important information about their workplace, In the coffee industry, the appearance of each employee is very important to the overall quality of guest service and the store's ambiance and reputation. An employee handbook is essential for a coffee shop because it provides clarity, consistency, and structure in managing staff and operations. The Company will not.