An employee handbook is essential for small businesses. Understand what it is, its importance, and what critical content to include.Learn the benefits of having an employee handbook, what information you should include for employees, and find easytouse templates. An employee handbook is a comprehensive document that outlines an organization's work policies, procedures, expectations and benefits. It's no secret that employee handbooks are one of the most important business documents a business can have. An employee handbook is a onestop resource for all your company's knowledge. Policies, processes, and procedures included. Not sure if you need an employee handbook? For most small businesses, it's a good idea to have one. One of the best things you can do for your hotel and for your business is to create an employee handbook.