It's important to contact them to find out what assistance you are eligible for and the requirements for repaying any payments missed during the grace period. The information received must include the name of the insured and the vehicle type.That information can be faxed to the Court Payment Center at 320-231-6507. Call my agent and get a current declarations page showing the date that the cop is saying you didn't have car insurance. Thats usually solved the problem. Your insurance company may deny your claim if you make permanent repairs before it inspects. A civil action is a lawsuit that involves money, injury or damages, return of property, civil rights, or other non-criminal matters. Contact a Self-Help Center. A civil action is a lawsuit that involves money, injury or damages, return of property, civil rights, or other non-criminal matters. The insurance company (respondent) will have 30 days to respond to your petition.