In New York City for Housing Court cases, papers should be served between in the morning and at night. Substituted delivery.Complete your questionnaire online, you may also complete your Questionnaire using the telephone service at 1-866-648-4880. Mail or hand-deliver the form to the Clerk of Court with the court cost. This guide is intended to be a summary of basic procedures for serving the summons and complaint. Click the Courthouse eResponse link below to begin the process. You can log in using the credentials found on your Summons. To: Clerk, Franklin County Municipal Court, please issue summons for: Personal Service. After 3 weeks, the summons will be returned to the Clerk of Courts. The Civil Division is responsible for accepting, filing, issuing service, docketing, processing and maintaining records for civil cases.