Franklin tells me to go into the app and confirm that push notifications are enabled. Select Log in > enter your Password > select Login.Sign Up below to receive alerts from City of Franklin - a FREE service for our residents. The FollowMyHealth® Patient Portal is designed to allow you to access and manage your health information when it is most convenient for you. Use local notifications to get the user's attention. You can display an alert, play a sound, or badge your app's icon. Those include, but are not limited to, evacuation information. Apple users should use the alternative 311 link to submit a request. For account login or to create a new 311 account go to the Account Services page. Generate notifications and push them to user devices.