Walk into our Passport Service Center and fill out a form DS-11 form in person. You generally need to apply for and obtain a travel document before you leave the United States.Before planning travel, please consider USCIS processing times. What if I do not understand how to complete an application? Please call us at (210) 335-3666 and we will provide assistance in completing the application. Type or print legibly in black ink. Emergency Travel Certificates are issued to South Africans who have to travel back home urgently for reasons of death, sickness or any other emergency. The County District Clerk Passport Service Center is located at 101 W. Nueva, 2nd Floor, Suite 230, San Antonio, Texas, 78205. You can find what kind of permission to stay you have on your BRP or your Home Office decision letter. 24cv00744 Document 23 (D.