1. Get your passport, credit or debit card ready, and read the help document. We provide services to Canadians visiting and living in the United States.We also provide services to Canadians in: Florida, Puerto Rico, US Virgin Islands. Air Canada applies travel document requirements contained in IATA's Travel Information Manual, available on the IATA Travel Centre website. When using U.S. preclearance facilities at a Canadian airport, you must meet U.S. entry requirements. Government of Canada offices in the United States do not provide regular passport services. Canadian children need a Canadian passport when travelling outside Canada. 1. Primary Identification. Travelers must apply for eTA before travelling to Canada: via the "Visa Requirements" section of our Travel and Visa Requirements tool. Use our Form Filler to fill out your form and print it.