To close a bank account on behalf of someone who has passed away, you must have legal authority to manage the account. These forms will be useful when filing required documents related to estates of deceased or incapacitated persons.Close any old bank accounts after all direct deposits are changed to the new guardian account. â–¡ Change all auto payments for bills to the new guardian account. These include rent or mortgage, utilities, bathroom safety. A national leader in end-of-life advocacy and policy reform. Help us improve and support end-of-life options for people with terminal illnesses. Notify Bank of America. We'll ask you for the deceased customer's full legal name and Social Security number to identify their accounts. The U.S. Department of Agriculture (USDA) prohibits discrimination in all its programs and activities on the basis of race, color,.