Sample Letter – Asking for a debt write-off when someone is deceased. Notify Bank of America.We'll ask you for the deceased customer's full legal name and Social Security number to identify their accounts. However, to officially close the account, it's smart to follow up in writing. To close a bank account on behalf of someone who has passed away, you must have legal authority to manage the account. After someone dies, notify the government programs and businesses they used. Cancel benefits payments and close or transfer accounts. I am writing to request that a formal death notice be placed on the credit file of: Deceased's full name (with middle initial if used): Most recent address: