For assistance in completing this request, please contact the Northern Funds Center at 800-595-9111 weekdays from a.m. A letter of instruction is a document that guides a designated individual or entity on how to carry out specific actions or wishes after the author's demise.Step 1 Fill out the attached Letter of Instruction. •If you are an Individual making the request, please complete Sections 1, 2, and 4 on the next page. Bank of America provides notary services free of charge in all financial centers. Schedule an appointment and learn what is needed for a notarization. The banking instructions must include: a. The BMO Alto Letter of Direction describes how an authorized representative would like BMO Alto to settle the decedent's account. Edit, sign, and share letter of instruction to financial institution online. Chicago funds to your account in a bank on the Federal Reserve wire system.