This manual is intended to assist persons who are involved in the administration of a decedent's estate in Virginia. You might be given some forms to fill out prior to the appointment.One thing for sure is that the bank will want to know the specific reasons for the removal request as the next-to-kin. What is your name, address and telephone number? What is the name, address and phone number of the next-of-kin? Notify Bank of America. We'll ask you for the deceased customer's full legal name and Social Security number to identify their accounts. Send a copy of your letters of qualification as Conservator to every bank, brokerage firm, agency from which annuities are sent, and any other appropriate. We'll ask you for the person's full legal name and Social Security number to identify their accounts.