Closing a bank account when someone passes away isn't difficult, as long as you have the right paperwork for the the teller or banker. You can use this letter template to write to the bank to request the closure of a direct payments account following the death of the account holder.Sample Letter – Asking for a debt write-off when someone is deceased. How Do Bank Closure Letters Work? Notify Bank of America. We'll ask you for the deceased customer's full legal name and Social Security number to identify their accounts. If the relative was deceased at the time of the decedent's death, please provide the deceased relative's name, indicate deceased, and date of death. Joint deposit accounts may be retitled to remove the deceased customer. Please let me know if any other documents are required for claiming the amount of deceased. Request you to kindly process the request on priority.