In order to add or update beneficiaries on an FTIOS retirement account, we'll need a few documents. Visit franklintempleton.Com for more details. Information about obtaining death certificates from the New York State Department of Health. UTMA account) of a Franklin Templeton 529 College Savings Plan Account due. 1> Check their personal records: Look through their personal documents, such as bank statements, tax returns, and financial records. Enter the name in the "Search for Individual box" on our Search for Lost Money page. Then select the item you wish to claim from the search results. Typically, we require: A copy of the death certificate. All our checking accounts are designed to make your life easy, including free online banking, bill pay, eStatements, and a Visa® check card.