Notify Bank of America. We'll ask you for the deceased customer's full legal name and Social Security number to identify their accounts.The beneficiary or beneficiaries must provide notarized letters of instruction in addition to the death certificate. Both joint account with right of. One thing for sure is that the bank will want to know the specific reasons for the removal request as the next-to-kin. A payable on death (POD) designation means your bank account automatically transfers to a beneficiary upon the death of all account owners and co-owners. This document provides instructions for a scam known as the "Next of Kin" or "N. A death claim application letter for a bank is basically a letter to the bank stating that the account holder has been deceased. Customer: I got a letter in the mail from Bank of America stating that my mother was dead. Next-of-kin or another contact's residential address or business address5. 50,000.