A beneficiary is an individual or entity designated to receive the assets or funds in the 401(k) account in the event of the account holder's death. Notify Bank of America.We'll ask you for the deceased customer's full legal name and Social Security number to identify their accounts. Fort Collins. Greeley. Open a bank account for the estate. Contact creditors and other debtors. It's important to have an estate plan that helps ensure that your financial goals and wishes for your family are met, regardless of your wealth or assets. When you receive this letter, please fill it out accordingly and return as soon as possible to help this process.