Re: Deletion of name of the deceased shareholder. Sample Letter to Bank Informing the Death of the Account Holder.The death claim letter should be written in the formal letter format. This is to notify the bank that my. (Relationship with deceased). Even if we consent, we may require you to close your account and open a new account in the name of the new owner. Tell them that you wish to close account number xyz and what to do with any balance of funds. Sign it and date it. You can use this letter template to write to the bank to request the closure of a direct payments account following the death of the account holder. We've got the answers in our FAQs. Investments.