Closing a bank account when someone passes away isn't difficult, as long as you have the right paperwork for the the teller or banker. You can use this letter template to write to the bank to request the closure of a direct payments account following the death of the account holder.How Do Bank Closure Letters Work? Please let me know if any other documents are required for claiming the amount of deceased. Request you to kindly process the request on priority. Joint deposit accounts may be retitled to remove the deceased customer. One thing for sure is that the bank will want to know the specific reasons for the removal request as the next-to-kin. We'll ask you for the deceased customer's full legal name and Social Security number to identify their accounts. You will need to provide a certified copy of the death certificate to close the account. Step 3: Figure out who is legally responsible for any credit card debt.