Notify Bank of America. We'll ask you for the deceased customer's full legal name and Social Security number to identify their accounts.Below is an overview of the probate process in Minnesota District Court. We'll need a photocopy of the death certificate to verify the identity and legal residence of your loved one as well as confirm date of death. Probate Court handles cases involving the property of deceased persons, wills, trusts, guardianships and conservatorships. The best way to avoid any issues with accessing the bank accounts of deceased family members is to have a clear and up-to-date estate plan in place. I found all his bills are not getting paid because the account is frozen.