You will need to provide a certified copy of the death certificate to close the account. Step 3: Figure out who is legally responsible for any credit card debt.Sample Letter – Asking for a debt write-off when someone is deceased. The general public can now submit documents for recording online through the Virtual Recorder website. Payable-On-Death Accounts (PODs). However, to officially close the account, it's smart to follow up in writing. Fill out but don't sign the application. Notify Bank of America. We'll ask you for the deceased customer's full legal name and Social Security number to identify their accounts. In certain circumstances, the law requires DHS and local agencies to recover costs that the medical assistance program pays for its members.