Banks need to be notified of death; they won't work it out alone. The letter shall start with the sender's address, date, bank's address, and with a salutation.This is to notify the bank that my. (Relationship with deceased). These are the forms that Clerk's office provides for Circuit Civil cases. Notify Bank of America. We'll ask you for the deceased customer's full legal name and Social Security number to identify their accounts. You'll receive an email within 24 hours explaining what documents are needed to complete your claim. Typically, we require: A copy of the death certificate. Successor Trustees may request the trust account to be updated or closed and funds disbursed in the name of the trust.