A valid governmentissued ID. The death certificate of the account holder. The account owner's social security number.Give application to the bank or treasury as the case may be informing passing away of the Pensioner. You can use this letter template to write to the bank to request the closure of a direct payments account following the death of the account holder. The documents needed are a death certificate, residential proof, bank passbook, etc. KeyBank guides you through the process of settling a loved one's financial accounts after they die. This is to notify the bank that my. (Relationship with deceased). If the account holder has a nominee, the bank settles the funds to the nominee. The Office of Vital Records is not liable for correspondence delayed or lost in the mail.