Notify Bank of America. We'll ask you for the deceased customer's full legal name and Social Security number to identify their accounts.Learn more about how to apply to open a bank account or joint bank account at Bank of America. Review what you need to open a bank account online today. A bank letter is an official document from your bank that provides important information about your business' official bank account. Find specific contact information, such as addresses and phone numbers, for worldwide Bank of America office locations. You'll need to know: Your Bank of America account and ABA routing numbers; Your employer's name and address. Locate my account and routing number. Visit the TD Bank customer Help Center to get quick access to our most common FAQ's so you can self-serve answers to your important questions. Please note that due to the holiday and bank closures, benefit payments may be delayed.